Returns

If you're not satisfied with your order from PokemonWinkel.nl, you can return unused items within 14 days of receipt (see also Article 6 of our Terms and Conditions). After receiving the returned item, the purchase price will be refunded within 3 days.

If the product is defective upon receipt, please contact our customer service immediately.

If you wish to return the order, please return the packing slip together with the products to the following address:

PokemonWinkel.nl
PO Box 33
8200 AA Lelystad

Shipping costs are at your own expense.

When refunding returned products, the shipping costs incurred for the original order will not be refunded.